Capita Learning brand Knowledgepool celebrates being recognised as “Good” by Ofsted

CAPITA LEARNING BRAND KNOWLEDGEPOOL RECOGNISED AS “GOOD” BY OFSTED

Knowledgepool, the strategic learning partner and expert in apprenticeships, has been recognised as “Good” in a recent Ofsted inspection.

This rating demonstrates Knowledgepool’s strong capability as the main apprenticeships provider to a range of leading Financial Services institutions, the Civil Service and wider Public Sector. Knowledgepool delivers impressive outcomes for its clients, in one example achieving a 20% increase in retention of customer services staff through apprenticeships. Whilst at one bank, the business and its client enjoy the highest success rates for apprentices completing their programmes in the industry. Within the report by Ofsted, Knowledgepool, part of Capita Plc, was rated “Outstanding” for its approach to personal development, behaviour and welfare.

In addition, Knowledgepool’s staff were praised for being well qualified, carefully selected and with the extensive industry experience which directly benefits apprentices and learners. It is noted that Knowledgepool carries out rigorous performance quality reviews both on its own programmes and those of its subcontractors. The report highlights Knowledgepool’s quality of teaching, learning and assessment, which is reflected in its learners’ high achievement rates.

David Marsh, Knowledgepool’s Managing Director, said: “We welcome Ofsted’s recognition of our business’s capability, the excellent quality of staff, and our learners’ great achievements. We pride ourselves in our digital learning platforms and interactive technology to make sessions and learning interesting and productive so it’s great that Ofsted has acknowledged this. At a time when the industry is undergoing its biggest ever change, with the introduction of the levy and switch to Standards, it is pleasing that our own high standard of provision and focus on quality has been recognised”.

Knowledgepool’s services  range from strategic learning consultancy to managed learning services, curriculum design, training delivery, apprenticeships and pre-employment programmes, as well as digital and competency management. For more information, please visit www.knowledgepool.com.